Terms, Conditions and Cancellation Policies
Goods & Services (Membership & Events) purchased online
Prices and availability of goods and services are subject to change from time to time. In the event that we are unable to supply you with the goods or services paid for online you will receive a full refund.
While we endeavour to ensure that all information and prices on the TMA (UK) website are accurate, errors may occur. If we discover an error we will inform you as soon as possible and give you the option of reconfirming your order at the correct price/ details or cancelling it. If you cancel, and you have already paid for the goods or services, you will receive a full refund.
Cancellation Policy for Regional Events
Cancellations made in writing (email) within 3 working days of the event will be eligible for a full refund.
Delegates who fail to attend and cancellations received less than three working days prior to the event will not be eligible for a refund. Substitutions will be accepted at any time.
Bookings are not transferable to other events.
Conference Cancellation Policies
Please refer to each individual conference for full details of the cancellation policy which applies to that particular event.